My smart lock won’t connect to WiFi — what’s wrong?

Most smart home devices — including smart locks, doorbells, cameras, and thermostats — only work on 2.4 GHz WiFi. If your router combines both 2.4 GHz and 5 GHz into one network (which most modern routers do), your smart device may fail to connect. The fix is to split your WiFi bands into two separate networks. We wrote a complete guide on how to split your WiFi with step-by-step instructions for Spectrum, Xfinity, AT&T, Netgear, TP-Link, and other popular routers.

Key-En-Lock Team

Brevard County's Trusted Locksmith

Providing expert locksmith tips and security advice for Brevard County residents. With over 25 years of experience, we help keep your home, business, and vehicle secure.