Lockly Smart Lock Programming Instructions

Set up access codes, register fingerprints, and configure your Lockly PIN Genie smart lock.

Secure
Secure Plus
Secure Pro
Vision
Flex Touch

⚠️ Important — Read Before Changing Any Codes

Always keep the door open while programming or changing codes. Test the new code at least 3 times with the door open before closing it. Lockout service due to a bad code change is avoidable and expensive.
If your lock is acting up randomly — beeping for no reason, not responding consistently, or rejecting known-good codes — have it serviced or replaced now. A lock that fails completely will cost far more to deal with in an emergency than a planned repair or replacement. Don't wait until you're locked out.

About Lockly Smart Locks

Lockly smart locks feature the patented PIN Genie technology — a shuffling keypad that changes the number positions each time, preventing code theft from fingerprints or hidden cameras. These locks support access codes, fingerprint unlock (Plus/Pro), Bluetooth app control, and physical key backup.

Compatible Models	Secure, Secure Plus, Secure Pro, Vision, Flex Touch, Deadbolt, Latch
Code Length	6 to 8 digits
Max Access Codes	8 (via keypad) or 16–18 (via app)
Default Code	123456
Power	4 AA batteries

Enter Programming Mode

How to Enter Programming Mode

Remove the battery compartment cover on the interior side of the lock.
Press the Program button to enter programming mode.
The display will show the programming menu options.

⚠️ The Program button is disabled once the lock is synced to a smartphone. After syncing, configure all settings through the Lockly app.

Add an Access Code (Via Keypad)

Steps to Add an Access Code

Enter Programming Mode (press Program button).
Select "1AD" to add an Access Code.
Press "Pd" to add a PIN code.
Enter your new 6-8 digit Access Code. Touch the circle where your number is shown — you do not need to touch the exact number.
Press OK when finished entering.
Re-enter the same code to confirm.
Press OK.

✅ Success: The new code is displayed on screen. PASS appears.

❌ Failure: Error message appears if codes don't match. Press OK to try again.

⚠️ Once a new Access Code is entered, the default code of 123456 is automatically deleted.

Delete an Access Code

Steps to Delete an Access Code

Enter Programming Mode.
Select "2dL" to delete an Access Code.
Rotate through codes by touching any number on screen until the code you want to delete is displayed.
Press Y to delete, or N to cancel.

Register a Fingerprint (Secure Plus/Pro Only)

Steps to Add a Fingerprint

Enter Programming Mode.
Select "FP" for fingerprint registration.
A green LED ring will light up on the exterior fingerprint sensor.
Lightly place your designated finger on the sensor until you hear a beep.
Lift your finger and repeat slowly — the display counts down from 6 to 1.
After 6 successful scans, you'll hear a long beep.

✅ Success: "PASS" appears on keypad, green Bluetooth icon flashes.

❌ Failure: "FAIL" appears. Press OK to try again. Use a different finger angle if needed.

⚠️ We recommend enrolling at least one finger from each hand as a backup.

Factory Reset

⚠️ Factory Reset — Erases All Data

Locate your Activation Code Card (included with the lock).
Press the Reset button on the interior back panel.
Follow the on-screen prompts and enter your Activation Code when requested.

⚠️ All Access Codes, fingerprints, and settings are permanently erased. You must have the Activation Code Card to perform this reset.

Using the Lockly App

The Lockly smartphone app (iOS/Android) gives you full control over your smart lock with additional features including: Trusted User codes (permanent), Guest codes (temporary), One-Time Access codes, Offline Access Codes (OAC), auto-lock scheduling, and activity monitoring. Download the app at lockly.com/app.

Troubleshooting

Safe Mode activated: After 3 wrong attempts in 5 minutes, the lock enters Safe Mode. Enter the correct code twice in a row, use the app, or use a registered fingerprint to disable.
Keypad not responding: Activate by pressing and holding any area of the screen for 3 seconds.
Batteries dead: Use the 9V battery connection socket on the bottom of the exterior panel for emergency power.
Lost Activation Code: Contact Lockly support at lockly.com/help. Without this card, a factory reset cannot be performed.

Manufacturer Documents

📄 Official Lockly Support & Manuals

Frequently Asked Questions

What is Lockly's PIN Genie technology?

PIN Genie is Lockly's patented keypad that shuffles the number positions on the touchscreen every time you use it. This prevents anyone from guessing your code by watching your finger movements or seeing smudge patterns on the screen.

How many access codes can a Lockly lock store?

Lockly smart locks can store up to 8 access codes (6-8 digits each). You can also grant access via fingerprint (up to 99 prints on supported models), the Lockly app, or eKeys for guests.

What is the Lockly Activation Code and why do I need it?

The Activation Code is a unique code included on a card with your lock. It's required to pair the lock with the app and to perform a factory reset. If lost, contact Lockly support directly for assistance.

Can I use Lockly without the smartphone app?

Yes. The PIN Genie keypad and physical key work without the app. However, the app is needed for advanced features like remote code management, schedules, access history, fingerprint registration, and sharing eKeys.

Need More Help?

If these instructions didn't solve your issue, contact the manufacturer directly or call your local locksmith:

📞 Lockly Support (669) 500-8835 Mon-Fri 9am-9pm CST · Sat-Sun 8am-5pm CST

🔧 Key-En-Lock Locksmith (321) 224-5625 Brevard County, FL · Available 24/7

Can't reach the manufacturer? Our licensed locksmiths service all Lockly models throughout Brevard County.